We would like to bring to your attention a recent increase in malicious emails targeting Pronto Marketing clients.
These emails are designed to phish for payment information or sensitive credentials and often impersonate official Pronto Marketing communications by using our branding, names of our leadership team, and urgent-sounding subject lines.
About the Phishing Threat
The fraudulent emails typically focus on "Website Compliance," "SEO Reviews," or "Urgent Security Updates."
They may request that you review a "Technical Protection Package" or click a link to an external payment portal to avoid site suspension.
Key identifiers of these phishing attempts include:
Fraudulent Sender Address: The emails are being sent from Gmail accounts such as
[email protected]or[email protected].Suspicious Links: They may direct users to non-Pronto domains, such as
store.getendow.com, to process "invoices."Impersonation: These messages may use the name and likeness of Pronto Marketing executives (e.g., Derek Brown) to gain your trust.
How to verify official Pronto Marketing communication
To ensure your security, please keep the following in mind:
Check the Domain: Pronto Marketing will only email you from our official
@prontomarketing.comemail domain. We do not use Gmail addresses for official client correspondence.Payment Requests: We will never ask you to make a one-time payment via a third-party link that does not originate from our verified billing systems.
No Unsolicited Audits for Payment: While we do provide SEO and site health advice, we do not enforce "compliance updates" via external payment links under the threat of taking your site offline.
What should you do?
We urge you to exercise extreme caution if you receive any message that fits the descriptions above.
Do not click any links or download attachments from suspicious senders.
Verify the sender's email address by hovering over the name in your email client.
Report the email as phishing within your email provider (e.g., Gmail or Outlook).
Contact us directly if you are ever unsure about the legitimacy of a communication.
If you have already interacted with one of these emails or submitted payment via a suspicious link, please contact your financial institution immediately and notify the Pronto Marketing support team.
Your security is our top priority. If you encounter any issues or require further assistance, please contact Pronto Marketing Customer Support through our primary email, [email protected].