We have a very good record of up time - but no one can promise you 100%.
There are planned downtime events from time to time for important upgrades. These are short in duration and planned at off-peak hours.
And unexpected events do happen. Our services are monitored 24x7 - both by the Pronto team and the infrastructure team at Rackspace. These events are quite rare and are quickly resolved.
Pronto Marketing Platform Monitoring Status
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