How To Update Billing Credit Card

Follow

To update your credit card follow these steps.

The short way: https://app.prontomarketing.com/update-billing
(If you're not logged in into your Pronto account, you will be redirected to your billing page after once you've done so.)

The long way: see the steps below.

  1. Log in to your Pronto Account - https://app.prontomarketing.com/

  2. Access your account's Billing & Payments center page from the Account dropdown.



  3. Click the button on the top right of the Payment Information there is a link to Update Billing.




  4. Use the form to update your billing information.  On this page you can update:
  • Billing Contact - your Contact that Invoices are sent to.
  • Billing Address - your physical address for billing purposes.
  • Credit Card Details - your credit card for billing. Note - this data sent directly to our billing partner Paypal. 
  • Credit Card Billing Address - our system also supports a separate address that is for your credit card if is different than your Billing Address.
Have more questions? Submit a request

Comments

  • Avatar
    John Brown

    Hello. I apologize, but my credit card didn't go through on the payment for Inv. INV00111226. For some reason, I can't access the payment information screen. Anyway, the card is fine. Could you please try to run the payment through again?

    Thank you!
    Stacy