Access Pronto Support (Zendesk)


Accessing our support system (zendesk) is a breeze through your Pronto Account. 

Login to your Pronto Account

Search our Knowledge Base Articles

You can easily search our Knowledge Base from the Help widget in the footer of the page. If you don't find what you need, you can create a new ticket for our customer service team. 

Help Widget in the Footer of Your Screen

Instant Search Results and Option to Submit a Ticket

Submit a New Ticket

You can also directly submit a new ticket request by following the Support tab in the navigation bar of your Pronto Dashboard account. 

Tickets on Your Dashboard

On your Pronto Dashboard you'll see all of your Open and Pending tickets that are our service team is working with you on. 



If you're completely stuck and not able to login to your Pronto Account, you can always reach out to our team by sending an email to  


Have more questions? Submit a request