Call recordings may not be recorded for the following reasons:
- There is no or very little volume on the call - The most common case for this is either a spam phone call or no answer.
- The call was missed - If the call status is "Missed," a recording will not be stored.
If you feel like a call hasn't been recorded for any other reason, please contact our support team and we can dig into the issue further for you.
how do we setup to track phone calls on our website: www.getpcfix.com