Your support experience matters to us and we're always looking for ways to improve.
To this effect, we've just launched a new FREE feature that lets you interact with Pronto support directly from your website. The widget is located at the right side of your website, providing access to all of our support channels. Now you can get the right help at the right place - your website! Have a look at this demo video:
Note: Only users logged in WordPress can see it, meaning that the widget is hidden from your site visitors.
What it do can for you:
Pronto Knowledgebase - Find useful articles for self-service.
Support - Create a new request, respond to your open tickets without leaving your site!
Schedule a Call - Talk with us about your marketing projects and goals.
Useful Links - Find links to start a chat, view your Dashboard and other useful locations.
Get Started for Free
To have the widget on your site:
1. Enter your email here:
2. We will activate the widget on your site and get back to you!
3. Once you've heard back from us, log into your website at www.yourwebsite.com/wp-admin.
4. Switch back to your website (www.yourwebsite.com). You'll now be able to see the widget and enjoy Pronto support directly from you website!
If you do not have a Wordpress account we will create one for you!
If you have any feedback or feature requests we'd love to hear them from you. Just let us know. :)