In Website Support, each individual website request is handled on a first-come, first-served basis on our helpdesk by any one of our support specialists.
However, in Dedicated Support, you’ll have your own Site Manager who is familiar with your website, knows your preferences, and can take care of your requests with a better understanding of your overall business.
You’ll also have your own personal task board where you can easily add and monitor all requests and discuss changes via phone with your Site Manager at any time.
If you have a complex site, rely on your site for a majority of your business, or just need that extra attention to detail, we recommend giving Dedicated Support a try! Learn more about Dedicated Support here.