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Do you support websites you don’t host?

  • Updated

Yes, we can support websites we don’t host, but we cannot guarantee certain features, such as;

  • Monthly WordPress updates – Core, plugin and theme files updates every month by human testers
  • Hack fix guarantee – If your site is compromised while hosted with us, we’ll fix it for free
  • Staging site– We provide each site with its own staging site to plan and test site updates
  • Premium tier network – We host our sites on the best of Google’s Cloud Network
  • Choose your data center – 30+ data centers to host your website from
  • CDN Included – Speed up content delivery and reduce page load time with our HTTP/3-enabled CDN powered by Cloudflare
  • 16 Dedicated PHP Workers – Used to execute simultaneous WordPress tasks quickly
  • Server-level & Edge caching – Helps to keep your site loading quickly
  • Latest Stable PHP Version – We use the latest PHP technology with PHP 8.0 and 8.1
  • Secure WordPress hosting – Our host-chosen host provides state-of-the-art active and passive measures to stop attacks.
  • SSL Certificates – This is included in every website we host as standard
  • XML-RPC disabled – We disable known vulnerabilities to reduce the risk of brute force attacks
  • Database Security & Secure File and Server Permissions – Our servers come with robust database security that protects your data at the source
  • DDoS detection – We provide active measures to prevent downtime due to DDoS attacks
  • Encrypted SFTP and SSH connections (no FTP) – We only use the most secure protocols to access server files

Here are a few things to be aware of if you decide to host your site

  • We recommend you keep your website up-to-date and perform major updates on a staging environment first
  • Please provide us with a staging environment, so our developer can perform major updates here before we implement it on the live site.
  • Make sure to back up your website frequently. We recommend doing it daily.
  • The credentials to access your website dashboard will be kept in Pronto’s password manager platform and shared with our team to ensure that all Pronto agents can access your website.