- Incident Postmortem - March 10th, 2021
- Outage Postmortem - October 28th, 2020
- Outage Postmortem - August 28th and 30th, 2019
- Outage Postmortem - June 11th, 2019
- Outage Postmortem - May 15th, 2019
- Ending support for SSL 3.0 and early TLS versions
- Outage Postmortem - October 1st, 2017
- Outage Postmortem - July 26th, 2017
- Upcoming WordPress and Gravity Forms upgrade
- Database Maintenance on Saturday August 29th
- Announcing Email Marketing in your Pronto Account
- Infra Architecture Update
- Major Platform Maintenance & Updates Complete
We'll have slightly reduced staff on April 13-15 due to the Thai New Year holiday. We expect to be operating as normal for the most part, but you may experience delays with some of your requests during this time. For more information on Thailand's public holidays, please read more at our article here.
During the holidays (December 24 - January 3), we'll be operating with reduced staff. We'll continue to handle any urgent requests that come in,
but non-urgent requests may have some delays. We'll return to normal operations starting January 4.
In celebration of Father's Day and Constitution Day in Thailand, our office will be closed on December 7th, 10th, and 11th.
For more information on Thailand's public holidays, please read more at our article here.
Our office will be closed on October 13, 2020 for Rama IX's Memorial Day.
For more information on Thailand's public holidays, please read more at our article here.
Our office will be closed on September 4th, 2020, and September 7th, 2020, in accordance with the substitution of the Songkran Holidays.
For more information on Thailand's public holidays, please read more at our article here.
In commemoration of Mother's day in Thailand, our office will be closed on August 12th.
For more information on Thailand's public holidays, please read more at our article here.
We are experiencing delays in response times due to the recent public holiday. We're doing our best to work through tickets as quickly as possible,
but if you have any urgent issues, please use our chat service to discuss these with our team.
Our office will be closed on July 27th and 28th, 2020, in accordance with the substitution for Songkran Festival and King Rama X's birthday, respectively.
For more information on Thailand's public holidays, please read more at our article here.