Yes, we will troubleshoot and investigate any WordPress conflicts or any plugin that Pronto supports. We will also work directly with the plugin developer on your behalf. However, if the plugin was custom made to your website by your previous developer. You will be responsible in contacting them to provide a fix, we can jump in and help explain technical thing if they needed.
If you don’t see the plugin you’d like to use, let us know and we’ll talk to our development team about adding it or help you find an alternative.
Pronto knows WordPress, and we are here to make sure your website is always running smoothly, and ensure plugins are operating as intended.