21 articles
What is a Website Project?
Do you offer syndicated blogging with any of your support services?
What’s a Website Project?
What’s a Website Edit?
Do you really offer unlimited Website Edits and Projects?
What website support plans do you offer?
What are your operating hours?
Can I add any WordPress plugin I want to my site?
Can I use any of the images from my website on my company collateral materials?
Can I request new stock images or image adjustments?
If I break something on my website, can you fix it for me?
Can I update my website content myself?
Can I request website edits while on the Technical Support (Hosting and Maintenance) plan?
Can I upgrade or downgrade between support plans?
How is Dedicated Support better than Website Support?
Where are you located? What languages does your team speak?
What are your usual response and resolution times?
Does Pronto offer phone support?
Can you assist with website analytics and tracking implementation?
What premium plugins are included with every support plan?
Do you provide Website Support for websites that are not hosted on your servers?